Legal
Ten documents, split by who they are for. We wrote them to be read start to finish, in plain words.
If you are visiting this site
- Terms of useUpdated
The ground rules for browsing pleezpay.com and reading what we publish.
- Privacy noticeUpdated
The personal information we hold, where it comes from, who receives it and what you can ask of us.
- Cookie noticeUpdated
The single record kept in your browser, and analytics that waits for your yes.
- Legal noticeUpdated
The company behind the site, the one domain we use, and what we are not.
If you work with us
- General termsUpdated
An outline of the topics our customer contracts deal with.
- Acceptable use policyUpdated
The businesses we take on, the ones we can’t, the ones needing sign-off, and the rules after that.
- Data processingUpdated
Our role with your customers’ personal data, and how to get our DPA.
- SubprocessorsUpdated
Each vendor that touches personal data for us, and how payment providers differ.
- SecurityUpdated
Today’s controls, the path card data takes, and where to report a problem.
- Refund and cancellation policyUpdated
Stopping a service, and getting a charge reviewed.